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Website terms of use

The terms that apply when you use this website. They cover the website only, not the heating work we carry out for customers.

These terms of use apply to your use of the Nexa Heating website. By using the website, you agree to these terms. If you do not agree, please do not use the website.

These terms cover the website only. They are not the terms and conditions for any boiler installation, repair, servicing or other work. The terms for any work we carry out will be set out in your written quotation or provided to you separately before work begins.

About us

This website is operated by Nexa Heating, a Gas Safe registered heating business serving homes across London. You can contact us by phone on 07709 247215 or through our contact page.

Using this website

You may view, download and print pages from this website for your own personal, non-commercial use. You must not:

  • use the website in any way that is unlawful or fraudulent;
  • copy, reproduce or republish our content for commercial purposes without our written permission;
  • attempt to gain unauthorised access to the website, its server or any connected systems;
  • introduce viruses or other harmful material, or interfere with the website's normal operation;
  • submit false, misleading or offensive information through our forms, including testimonials.

We may suspend or restrict access to the website, or parts of it, at any time for maintenance or other reasons.

Information on this website

The content on this website is provided for general information about our services and about home heating. We aim to keep it accurate and up to date, but we do not guarantee that it is complete, current or suitable for your particular circumstances.

Nothing on this website is a substitute for an inspection by a qualified engineer. Gas work must only be carried out by a Gas Safe registered engineer, and you should never attempt to repair or open a gas appliance yourself. If you smell gas, leave the property and call the National Gas Emergency Service on 0800 111 999.

Information about products, manufacturers and guarantees is given in good faith. Specifications and guarantee terms are set by the manufacturer and may change. The details that apply to your installation will be confirmed in your written quotation.

Testimonials and submissions

If you submit a testimonial, you confirm that it is your genuine opinion of work we carried out for you. You give us permission to publish it on this website, and we may edit it for length or to remove personal details. We may decline to publish any submission. How we handle the personal information in your submission is explained in our privacy policy.

Intellectual property

The text, design and layout of this website belong to Nexa Heating or are used with permission. Manufacturer names and logos are the property of their respective owners and are used only to identify the products we install.

Links to other websites

This website may link to other websites, such as manufacturers, regulators and advice services. These links are provided for your convenience. We have no control over those websites and are not responsible for their content or how they handle your information.

Our liability

We do not exclude or limit our liability where it would be unlawful to do so, including liability for death or personal injury caused by our negligence, or for fraud. Subject to that, we are not liable for any loss or damage arising from your use of this website or reliance on its content, including any interruption to the website or loss of data.

Changes and governing law

We may update these terms from time to time, and the latest version will always be published on this page. These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction over any dispute relating to them.

Last updated: 4 October 2026

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